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FAQs

1. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Orders typically process within 3-5 days (Monday-Friday) and transit time depends on your country.

 

2. HOW DO I RETURN SOMETHING?

www.jirapatr.com( is happy to accept returns on all merchandise within 14 days of receipt. However, shipping and handling fees are not refundable on returns. Unfortunately, without exception, www.ball-official.com( cannot accept returns on used or damaged merchandise. For additional information, please see our RETURN POLICY

 

3.WHICH PAYMENT METHODS DO YOU ACCEPT?
PayPal: If you have a PayPal account, you can pay directly by logging into your PayPal account. If you do not have a PayPal account, please pay with PayPal accepted credit cards. PayPal accepts credit cards are: Visa, Mastercard, Maestro and American Express, etc. 

 

4. HOW DO I OPT OUT OF EMAILS?

Why would you want to? Our www.ball-official.com. ( fans receive all kinds of perks and special gifts. But if you want, just click the 'Unsubscribe' link at the bottom of any emails. 

 

5.HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from www.ball-official.com. Coupon code cannot be used for orders already placed.